At Supari House, we are committed to providing our customers with high-quality smoking products that meet their expectations. We understand that sometimes a product may not be to your liking or may arrive damaged, and we have put in place a refund policy depending on the situation to ensure customer satisfaction.

Please note that we do not offer Refund/exchanges if the product is received in normal / working condition.

If the product you received is damaged, we will assess the situation to determine if a partial, full, or no refund is appropriate. We ask that you provide us with photos of the damage and a clear description of the issue to help us expedite the process at suparihouseservices@gmail.com

At Supari House, we take pride in our dedication to customer service and encourage our customers to contact us with any questions or concerns. We will do our best to resolve any issues and ensure that you are satisfied with your purchase.